One operating workflow for every ad accountTalk to an ad account specialist
RichMobo Operations

Keep account access, funding and support in one operating workflow.

A strong advertising setup is more than receiving an account. Teams need traceable requests, clear ownership, account health records and performance context.

  • Request account options by platform, region and business type
  • Track application, activation and funding status
  • Keep account ownership and issue history organized
  • Connect account support with campaign diagnostics
Global Account CenterLast synchronized today
OverviewAccount requestsFunding recordsPerformanceSupport tickets

Portfolio spend

$128K

Current reporting period

Open requests

06

Across three regions

Account distribution

Capabilities

What the operating workflow covers.

Running ads on several platforms means many accounts, balances and support threads. RichMobo keeps them in one workflow so nothing is lost between teams.

01

Account requests

Request account options by platform, region and business type, and see where each request stands from review to activation.

  • By platform
  • By region
  • Status tracking
02

Funding records

Top-ups and balances are recorded per account, so finance and media teams work from the same numbers.

  • Top-up history
  • Balance checks
  • Reconciliation
03

Account health

Restrictions, review flags and policy notices are logged with the actions taken, building a history for future appeals.

  • Issue log
  • Policy notices
  • Appeal support
04

Ownership

Every account has a named owner, business entity and access list, which matters when people change roles or agencies.

  • Account owner
  • Access list
  • Entity records
05

Support tickets

Questions and platform issues are tracked until resolved, instead of getting lost in chat threads.

  • Ticket tracking
  • Escalation
  • Resolution notes
06

Performance context

When results drop, account events are checked alongside tracking and campaign data to find the real cause.

  • Tracking checks
  • Campaign review
  • Diagnostics
FAQ

Questions about account operations.

Account requests, application and activation status, funding records, account ownership, support issues and performance context. The goal is that every account has a clear history and owner.
When an account is restricted or a payment is questioned, a clear record of ownership, funding and past issues makes the review faster and reduces downtime. Teams running several accounts across platforms lose this context quickly without one place to keep it.
No. RichMobo keeps the operating records on its side and shares status updates with your team through your preferred channel.

Want one operating view of your ad accounts?

Tell us which platforms and how many accounts you run. RichMobo will explain how the workflow fits your team.